FAQs
What is Pocket Studio?
Pocket Studio is a Print on Demand brand that allows customers to order unique designs on various products, all produced and shipped on demand.
How does Print on Demand work?
We print items only after an order is placed, which means no excess inventory. This model is eco-friendly and allows for a wide range of customization options.
What products can I order from Pocket Studio?
We offer a variety of items including t-shirts, hoodies, mugs, phone cases, and more. Each product is made to order based on your chosen design.
How long does shipping take?
Typically, production takes 2-5 days, and shipping varies based on location and selected method. You’ll receive tracking information once your order ships.
Can I customize designs?
Yes, customers can select existing designs or create their own custom artwork for products. Our design tool allows personalization on a variety of items.
What is the return policy?
As each product is made to order, we typically only accept returns for defective or incorrect items. If there’s an issue with your order, please contact us with your order details.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email. Use it to check your order’s progress.
Do you ship internationally?
Yes, we offer international shipping to many countries. Check our shipping options at checkout for availability and rates.
What should I do if I receive a defective product?
Contact us with a photo and description of the issue. We’ll work to resolve it by offering a replacement or refund, depending on the situation.
How can I contact customer support?
Reach out through our contact page or email us at info@pocketstudio.co. Our team is available to assist with any questions or concerns.